About the role
At ElevenLabs, the Account Manager for Southern Europe is part of the revenue team, focusing on supporting and expanding the company's AI voice and speech platforms across Spain and Italy. The role involves managing customer relationships, onboarding, and driving growth by identifying opportunities for expansion and renewal, working closely with sales and engineering teams to ensure customer success and revenue retention. The team values innovation, impact, and a fast-paced, autonomous work environment.
Daily responsibilities include engaging with clients to optimize deployment of ElevenLabs' AI models and tools, analyzing usage data to preempt issues, and advising on technical integrations. The role requires managing a defined portfolio, owning revenue targets, and fostering long-term partnerships. The candidate must be fluent in Spanish, Italian, and English, with experience in SaaS or AI/ML products, and comfortable navigating APIs and SDKs.
This position is remote-first, allowing work from anywhere in Spain or Italy, with options for working from the Madrid office or fully remote. The company emphasizes a collaborative, impact-driven culture, supporting professional growth and offering stipends for learning, travel, and co-working. The role is ideal for a proactive, technically skilled individual with a builder mindset, eager to pioneer new solutions and contribute to the company's growth in the Southern European market.