About the role
At Ambience Healthcare, the Account Manager role is part of the Care Transformation team focused on advancing AI-driven solutions that alleviate administrative burdens in healthcare. The company partners with leading health systems across North America to enhance clinical documentation and workflow efficiency, aiming to improve both patient care and financial outcomes. This position operates remotely within the US, engaging with enterprise clients to deepen adoption of Ambience's technology.
The Account Manager will manage assigned health system accounts post-sale, driving revenue growth through renewals and expansions while fostering strong relationships with clinical, operational, financial, and IT leaders. Responsibilities include developing account strategies, aligning executive priorities with frontline needs, and delivering clear ROI narratives. The role requires up to 30% travel for onsite support and stakeholder engagement, emphasizing independent operation in complex healthcare environments.
Candidates should bring over eight years of experience in strategic account management or healthcare transformation, with a proven ability to negotiate contracts and expand enterprise partnerships. Effective communication across clinical and financial stakeholders is essential, along with a passion for improving healthcare systems. Ambience values a high-ownership culture focused on impactful AI technology that supports clinicians and health systems in delivering better care.