About the role
At Outset, a company revolutionizing user research with AI-powered interviews, the Account Executive role focuses on expanding their presence in the retail sector. The team serves major enterprises by providing faster, qualitative shopper insights that help retailers understand customer behavior across multiple touchpoints. This position is part of the sales department and involves working closely with marketing, product, and customer success teams to drive growth within retail accounts.
The Account Executive will manage the entire sales cycle for retail clients, targeting Market Research, Brand, and Shopper Insights teams primarily. Responsibilities include prospecting, closing deals, and expanding relationships across various retail business units such as e-commerce, merchandising, and loyalty programs. The role requires building trusted partnerships, conducting demos tailored to retail research needs, and navigating complex enterprise sales processes while maintaining accurate sales forecasting.
Candidates should have over five years of B2B SaaS sales experience with a proven track record in retail account management and enterprise sales. Strong networks within retail research leadership and familiarity with shopper insights and analytics are essential. The role demands excellent communication skills, independence, and willingness to travel up to 40%. The position offers a hybrid work environment with locations in San Francisco, New York City, and remote options.