Yampa

Yampa delivers 24/7 autonomous AI agents for customer care, capable of handling conversations across chat, voice, email, SMS, and APIs. Built around the Y.CORE platform, it lets teams design, deploy, and govern agents from a single interface with real-time visibility and precise cost control. The platform supports 90+ languages and native integrations to CRMs, helpdesks, and telephony, enabling seamless, end-to-end automation from blueprint to live rollout.

Features

• 24/7 autonomous AI agents for customer service
• Centralized Y.CORE platform to design, deploy, operate, and govern agents
• Visual workflow builder with reusable components, blueprints, and versioning for safe testing
• Native integrations to CRMs, helpdesks, and telephony; launch agents fast
• Engage across Chat, Email, Voice, SMS, and Custom APIs in 90+ languages
• Operate agents autonomously or co-manage with Yampa’s Deployment Strategists
• Centralized orchestration with real-time KPIs and audits; scale to 100+ agents
• Enterprise-grade security with sovereign EU hosting; GDPR and SOC2 compliant
• Run secure, compliant operations with full control over data and hosting

Who Is It For?

• CX and support leaders seeking scalable, 24/7 autonomous customer care
• IT/Ops teams needing centralized agent orchestration and governance
• Enterprises requiring multi-channel, multilingual support with visibility and cost control

Use Cases

• Automating end-to-end customer interactions across chat, voice, email, and SMS
• Replacing routine Level-1 support tasks with autonomous agents
• Integrating with existing CRMs, helpdesks, and telephony to extend support

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