The Red Phone
AI voice routing that understands intent and connects callers to the right human—fast.
About The Red Phone
The Red Phone is an AI-powered IVR that replaces outdated phone trees with intent-driven voice routing. It transfers calls to the right human with context, automates CRM updates, and supports 24/7 availability in a seamless flow. Built for UK and European organisations, it emphasizes fast, human-centered call handling and easy deployment. Enterprises gain easier deployments, lower friction, and better first-contact outcomes.
Features
- Right First Time routing with real-time intent awareness
- 24/7 availability and no hold queues
- Live transfers with context, not keywords
- CRM integration and real-time transcripts
- Multilingual support in 30+ languages
- 600 ms latency and 99.9% uptime
- Interoperability with existing numbers/VoIP providers
- SOC 2 certified, GDPR-aligned infrastructure with regional data residency
- Post-call insights, sentiment detection, and SMS capabilities
- Modular, drop-in AI IVR that can scale over time
Who Is It For?
- UK and Europe-based organisations operating contact centres
- Enterprises seeking faster call routing and improved customer experience
- Teams needing CRM integrations and real-time agent context
Use Cases
- Replacing traditional IVR with AI-powered routing to the right agent
- Transferring urgent calls and updating CRM records in one flow
- Automating confirmations and dispatching follow-up SMS
- Providing instant multilingual support and seamless live handovers
- Capturing intent and context for better agent preparation
Launch Web Demo