Teneo
Enterprise Agentic AI with 100% output control and no LLM lock-in.
About Teneo
Teneo delivers enterprise-grade Agentic AI that reasons, acts, and resolves interactions with 99% accuracy. It provides 100% output control and is designed to avoid lock-in to any single LLM vendor.
Features
- Validated, enterprise-grade responses with API-enabled connectivity to any system; no vendor lock-in.
- LLM-independent by design: use as much or as little LLM as you need.
- Connects to BSS, OSS, CRM, EHR, and CCaaS via public API; low-code playground for lifecycle management.
- Built-in orchestration to scale to hundreds of AI agents with minimal maintenance.
- Always-on voice and chat across apps and channels for 24/7 service.
- 17K+ AI agents in production across global enterprises.
- 99% intent accuracy and enterprise-grade security, governance, and compliance.
Who Is It For?
- Enterprises and contact centers seeking scalable, controllable AI agents.
- Teams needing strong output control, security, and no vendor lock-in.
- Organizations integrating with CCaaS platforms such as Genesys Cloud or Amazon Connect.
Use Cases
- Automate Tier 1 support at scale with validated responses across voice and chat.
- Resolve calls across voice channels with enterprise-grade integrations and multi-system connectivity.
- Agent-to-tool orchestration and rapid development lifecycle in a single platform.
- Rapid deployment: 10 days to POC, 30 days to pilot, 60 days to real production.
- Maintain omnichannel consistency across voice, chat, apps, and email.
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