Riviera
AI voice agents for hospitality that handle calls, answer questions, and take action 24/7 in multiple languages.
About Riviera
Riviera provides AI voice agents tailored for the hospitality industry, enabling hotels to offer instant, intelligent voice experiences to guests. These agents handle calls, bookings, and inquiries automatically, freeing staff to focus on in-person service.
Features
- Handles calls, messages, and emails across channels
- Supports multilingual interactions with automatic language detection and switching
- Enables seamless handoffs to human staff with full context
- Provides guest profiles and preferences for personalized service
- Visual workflow builder for configuring conversations and voices
- Collects and analyzes guest interactions with AI insights
Who Is It For?
- Hotels looking to improve guest communication
- Hospitality providers wanting 24/7 AI coverage for inquiries and bookings
- Operations teams seeking to streamline guest interactions
Use Cases
- Guest check-in and check-out automation
- Reservation and dining bookings
- Multi-language guest support
- Handling late check-outs, room service, and amenities requests
- Managing guest complaints and escalations
Elevate your guest experience with Riviera’s AI voice agents for hospitality.