Rapida

Rapida AI is an open-source voice AI platform designed for contact centers, enterprise teams, CPaaS and CCaaS companies, and agencies. It allows users to deploy, manage, and observe real-time voice agents across multiple communication channels, including phone, web, WhatsApp, and SIP, with full ownership of data and custom provider integrations.

Features

• Build, deploy, and observe real-time voice agents
• Support for custom TTS, STT, and LLM stacks
• Multi-channel deployment including phone, web, WhatsApp, and SIP
• White-label workspaces and client isolation
• Workflow automation with CRM and internal tools integration
• Session and call observability including transcripts, logs, and handoffs
• Provider routing and seamless provider switching
• Ready-to-use SDKs for JavaScript, Python, Go, Java, and REST APIs
• Deployment templates and starter kits across programming languages
• Control operator access with enterprise governance

Who Is It For?

• Contact center operators
• Enterprise teams building custom voice solutions
• CPaaS and CCaaS platform providers
• Agencies offering white-label voice AI services

Use Cases

• Deploying customizable voice assistants
• Call center automation and handling
• Multi-channel customer interactions
• Voice agent training and monitoring
• Building and custom integrating voice workflows with existing tools

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Empower your voice AI with full control — Explore Rapida today!