Rapida
Open-source Voice AI platform for contact centers, enterprises, and agencies with full deployment control.
About Rapida
Rapida AI is an open-source voice AI platform designed for contact centers, enterprise teams, CPaaS and CCaaS companies, and agencies. It allows users to deploy, manage, and observe real-time voice agents across multiple communication channels, including phone, web, WhatsApp, and SIP, with full ownership of data and custom provider integrations.
Features
- Build, deploy, and observe real-time voice agents
- Support for custom TTS, STT, and LLM stacks
- Multi-channel deployment including phone, web, WhatsApp, and SIP
- White-label workspaces and client isolation
- Workflow automation with CRM and internal tools integration
- Session and call observability including transcripts, logs, and handoffs
- Provider routing and seamless provider switching
- Ready-to-use SDKs for JavaScript, Python, Go, Java, and REST APIs
- Deployment templates and starter kits across programming languages
- Control operator access with enterprise governance
Who Is It For?
- Contact center operators
- Enterprise teams building custom voice solutions
- CPaaS and CCaaS platform providers
- Agencies offering white-label voice AI services
Use Cases
- Deploying customizable voice assistants
- Call center automation and handling
- Multi-channel customer interactions
- Voice agent training and monitoring
- Building and custom integrating voice workflows with existing tools
Empower your voice AI with full control — Explore Rapida today!
Open source
Rapida is an open-source voice AI platform tailored for contact centers, enterprises, CPaaS, and CCaaS providers, as well as agencies seeking white-label solutions. It enables users to build, deploy, and manage real-time voice agents across various channels, such as phone, web, WhatsApp, and SIP, while maintaining complete control over data and customization. With features including automation, integration with CRM tools, and support for multiple programming languages, Rapida is designed for organizations looking to enhance their voice interaction capabilities.