OneInbox

OneInbox is an AI-powered operating system for customer experience where AI agents and human reps run conversations across voice, chat, email, and SMS from one shared workspace. It combines Growth, Support, and Analytics and uses voice AI trained on real workflows from industries like real estate, banking, insurance, healthcare, and government services.

Features

• Unified inbox across voice, chat, email, and SMS with shared analytics
• Growth for outbound campaigns, lead qualification, and meeting booking
• Support desk where AI agents and humans handle tickets side by side
• Industry-specific training to reflect real workflows, language, and edge cases
• Quick onboarding; most teams live within 24-48 hours
• CRM integration with local numbers and multi-channel support

Who Is It For?

• Teams in banking, insurance, real estate, e-commerce, healthcare, and government services
• Organizations needing high-volume conversations that drive revenue and retention
• Call centers and BPOs seeking AI-human collaboration

Use Cases

• Real Estate: Property Inquiry Handling; Viewing Scheduling; Tenant Support; Lead Follow-Up; Rent Collection Reminders
• Call Centers, BPO: Inbound Call Routing; Automated Ticket Creation; Agent Assist; Quality Monitoring; Customer Callback

---

Try OneInbox for free