ItellicoAI

itellicoAI is an end-to-end AI voice agent platform for phone and web, built for European operations with GDPR-compliant, EU-hosted infrastructure. Build, launch, and manage AI voice agents from a single workspace, enabling multichannel deployments and rapid rollout. Analyze every call and improve with quality signals, audit trails, and handoff rules.

Features

• End-to-end platform for building, launching, and reviewing AI voice agents
• Multichannel deployments: phone, web widgets, and channels
• GDPR-compliant, encrypted end-to-end; EU-hosted
• 24/7 call coverage with low-latency European routing
• 45+ languages with per-workflow language pinning and regional accents
• Telephony with multi-carrier routing and runtime observability
• Choice of voices/models (ElevenLabs, Cartesia, Azure, OpenAI, Anthropic, Gemini, Transcribe, Deepgram)
• Analyze calls with outcomes, goals, and audit logs
• No vendor lock-in; select voice/model provider per call
• Audit logs and exports for compliance and review

Who Is It For?

• European-based contact centers and customer support teams needing GDPR-compliant AI voice agents
• Product teams deploying outbound campaigns and 24/7 support across phone and web
• Operations teams seeking a single workspace for training, testing, launching, and reviewing conversations with auditability

Use Cases

• Outbound campaigns automation, prequalification, appointment setting
• Inbound support with 24/7 AI voice coverage
• Appointment scheduling and lead capture, with post-call follow-ups
• Conversation review and quality improvement through audit trails
• Compliance-ready workflows with clear handoff rules and task management

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