Helo.ai by VivaConnect
AI-powered CPaaS solutions for seamless, omnichannel customer engagement.
About Helo.ai by VivaConnect
Helo.ai by VivaConnect offers a cloud-based communication platform tailored for businesses seeking to enhance their customer interactions across various channels. This platform supports SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more, enabling personalized and automated communication. It is designed for enterprises aiming to streamline omni-channel outreach and improve engagement.
Features
- Unified Dashboard with Omnichannel Reach
- Interactive RCS messaging with rich media and verified sender IDs
- WhatsApp API for automated chats and scalable engagement
- Secure, AI-driven SMS with real-time delivery tracking
- Intelligent, no-code chatbots for customer interaction across multiple channels
- Automated campaigns across SMS, WhatsApp, RCS, and Email
- Branded, trackable short links for measurable impact
- AI-powered solutions for loan processing, transaction alerts, OTPs, and fraud prevention
Who Is It For?
- Enterprises seeking unified customer communication solutions
- Businesses aiming to automate and personalize multi-channel interactions
- Companies in banking, fintech, insurance, ecommerce, retail, and utilities
Use Cases
- Automating customer support via chatbots and voicebots
- Sending transactional alerts, OTPs, and real-time updates
- Enhancing marketing campaigns with automated, multi-channel messaging
- Streamlining loan processing and fraud detection with AI solutions
Enhance customer engagement with Helo.ai's AI-powered communication platform.