Gridspace

Guava by Gridspace is an API designed for building compliant voice agents tailored to regulated industries. It supports rapid deployment with a built-in, layered system architecture that handles every call second, integrating seamlessly with existing systems.

Features

• One platform with integrated ASR, LLM, TTS, dialog control, and compliance engine
• Quick start: deploy a working agent in under 10 minutes
• Supports multi-vendor voice orchestration with compliance added post-hoc
• Extensive integrations: CRM, EHR, workflow engines via code
• High scalability with 100+ regulated deployments and 10B+ minutes trained
• Compliant: SOC 2, HITRUST, PCI DSS, BAA, with audit capabilities
• Developer-friendly CLI and Python SDK
• End-to-end call handling with <200ms latency

Who Is It For?

• Businesses in regulated industries needing reliable voice call automation
• Enterprises seeking compliant call solutions without process overhaul
• Developers building integration-heavy voice applications

Use Cases

• BPO call centers replacing seats with scalable, compliant voice agents
• Healthcare: patient intake, prior authorization, outreach
• Insurance: claims, FNOL, lead qualification
• Banking: lending, collections, KYC
• Government: benefits, permits, outreach, emergency notifications

---

Explore Guava for compliant, scalable voice AI tailored to your industry needs.