Clarion

Clarion automates phone-based workflows with a human-like AI agent that handles calls and texts end-to-end for healthcare practices, around the clock. It integrates with EHR and IVR to tailor patient journeys and reduce front-office workload. The platform supports scheduling, referrals, billing inquiries, and 24/7 patient support while maintaining enterprise-grade security.

Features

• End-to-end call and text handling 24/7
• Schedule management: book, reschedule, and backfill cancellations
• Referrals follow-up and appointment scheduling
• Billing and insurance questions via natural conversations
• 24/7 patient support: post-visit check-ins and refill requests
• Integrations with EHR and IVR
• Customizable agent persona to match staff
• Multichannel: voice, SMS, and web
• Real-time monitoring dashboards and performance insights
• Enterprise-grade security and complete audit trails
• Quick setup with a dedicated team; no IT required

Who Is It For?

• Healthcare practices and specialty clinics (Cardiology, Dermatology, Gastroenterology, Ophthalmology, Orthopedics, Primary Care, Value-Based Care, Women’s Health)
• Front-office administration teams seeking to automate patient communications
• Enterprises needing compliant, AI-assisted patient interactions

Use Cases

• Schedule management: book, reschedule, and backfill cancellations
• Referral management: follow up and scheduling for new patients
• Billing and insurance questions handled through natural conversations
• 24/7 patient support: post-visit check-ins and after-hours questions
• Refill requests and after-hours inquiries
• Integration with EHR/IVR and channel-agnostic engagement

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