Cavos

Cavos is an enterprise-focused AI platform that automates call operations, ensuring comprehensive QA coverage. It connects seamlessly with legacy systems and is tailored for multi-lingual markets, primarily in APAC. The platform supports hundreds of calls daily, with human-like voice capabilities, real-time monitoring, and extensive integrations.

Features

• Agentic AI for call automation
• Batch call strategies and post-call QA
• Human-like voice interactions
• Custom scorecards and analytics
• Agent coaching and performance management
• Multi-lingual support including Bahasa Indonesia, Malay, Singlish
• Flexible deployment options: cloud or on-premise
• Enterprise-grade security with ISO 27001 compliance
• Multi-layer guardrails for data security
• Continuous audits and security assurance

Who Is It For?

• Large enterprises and BPOs
• Customer service, collections, and compliance teams
• Organizations needing multi-lingual call support
• Businesses seeking secure, scalable call automation

Use Cases

• Payment reminders and collections
• Customer onboarding
• Compliance and quality assurance audits
• Agent performance management
• Multi-lingual call handling

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Transform your call operations with AI — schedule a demo today!