AutoAce

AutoAce is an AI voice assistant for car dealerships that handles inbound and outbound calls, books appointments, and syncs with your DMS/CRM. It uses natural, human-like voices across 20+ languages with automatic intent recognition and seamless handoffs to staff. It operates 24/7 and integrates with your existing schedulers to keep appointments and call activity up to date.

Features

• Inbound calling: AI answers every inbound call in 20+ languages, captures customer needs, books appointments, and seamlessly hands off to staff.
• Outbound calling: Proactive outbound outreach on autopilot for service reminders, appointment confirmations, recall notices, and CSI surveys.
• Real-time appointment booking: Real-time booking with always-on availability.
• DMS/CRM integration: Writes appointments, RO pre-builds, and call summaries back into your DMS and scheduling tools.
• Integrations with schedulers: Works with popular dealer schedulers and CRMs (Affinitiv, CDK Global, Dealertrack, Ford, GM Scheduler, myKaarma, Reynolds Reynolds, Shoploader, TCC, Tekion, XTime).
• Security: SOC 2 Type II audit in progress; security and data-protection controls are in place today.
• 24/7 availability: Always-on availability to never miss a call.

Who Is It For?

• Car dealerships and service departments seeking 24/7 call handling and appointment booking
• Dealer networks aiming to improve customer follow-up and scheduling efficiency
• Teams that want seamless DMS/CRM integration for automated call activity

Use Cases

• Inbound calls: AI answers inbound calls, captures customer needs, books appointments, and hands off to staff as needed.
• Outbound: Proactive reminders and confirmations, recall notices, CSI surveys.
• DMS/CRM updates: Auto writes appointments, RO pre-builds, and call summaries back into your DMS and scheduling tools.
• Follow-ups: Service reminders and follow-up calls.

---

Transform your service department with AutoAce—start today.