Assembled

Assembled offers AI voice agents designed for customer support teams. They deliver natural, hands-off conversations with real-time analytics and 24/7 availability. The platform integrates with knowledge bases, CRMs, and tools like Shopify to resolve complex cases.

Features

• AI Voice, AI Chat, AI Email, and Copilot for agent-assisted workflows
• Real-time analytics and unified reporting
• Multilingual support with real-time translation
• Smart handoffs to human agents with adjustable sensitivity
• Integrations with knowledge bases, CRMs, and Shopify
• Enterprise-grade reliability with failovers and cross-channel synchronization

Who Is It For?

• Customer support teams seeking scalable AI voice agents
• Enterprises needing integration across CRMs, knowledge bases, and tools
• Teams requiring multilingual support and real-time translation

Use Cases

• Handling refunds and record changes via AI voice agents
• 24/7 case handling to reduce wait times and improve CSAT
• Smart handoffs and escalation of complex issues
• Support across voice, chat, and email channels with unified workflows
• Unified reporting to track performance and workforce metrics

---

Book a demo to see Assembled AI voice agents in action.