Acuity Health
AI receptionist for ophthalmology that answers calls and books directly into your EMR.
About Acuity Health
Acuity Health provides an AI receptionist designed for ophthalmology practices. It answers patient calls, books appointments directly into your EMR, and keeps the front desk focused on patients in the office.
Features
- EMR integration that writes appointments directly into your EMR with no double entry
- Inbound call handling with VoIP-based call center features and warm transfers
- Live call summaries and missed-call recaps
- Two-way texting for appointment confirmations and re-bookings
- Analytics across locations for call volume and booking outcomes
- After-hours support and routing
Who Is It For?
- Ophthalmology practices and eye care clinics
- Practices seeking to reduce missed calls and manual admin work
- Front desk teams needing streamlined workflows
Use Cases
- Inbound patient calls, any hour, any language
- EMR appointment bookings written directly into the EMR
- SMS confirmations, re-bookings, and follow-ups
- After-hours call handling and routing
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