3CLogic
AI-powered contact center solutions built for ServiceNow, enhancing CX with real-time insights and automation.
About 3CLogic
3CLogic offers AI-powered contact center solutions seamlessly integrated with ServiceNow, designed to improve customer and employee experiences. The platform combines AI, data, and human touch to deliver connected, efficient interactions. It features real-time transcription, intelligent IVR, speech analytics, and agent automation, tailored for enterprise needs.
Features
- Voice AI agents with action capabilities
- Real-time transcription and speech analytics
- Automated workflows for task automation
- SMS engagement integrated with CRM platforms
- ServiceNow certified, tailored for ServiceNow
- Unified agent workspace across channels
Who Is It For?
- Customer Service Teams
- IT Service Management
- HR Help Desks
- Contact Center Operations
Use Cases
- Improving customer experience via smart voice agents
- Automating IT and HR service requests
- Enhancing agent performance with real-time insights
- Increasing operational efficiency through automation and analytics
Transform your contact center with AI-driven, ServiceNow-integrated solutions.