Staff Product Designer, Conversational AI

Deepgram is a leader in Voice AI, providing APIs for speech-to-text, text-to-speech, and voice agent development, serving over 200,000 developers and numerous organizations. The company emphasizes an AI-first approach, encouraging team members to experiment with advanced AI tools and integrate them into their workflows. This role is remote, with a preference for candidates in the Pacific Time zone, and involves working on cutting-edge voice interaction design.

The position focuses on defining how voice agents communicate, including persona, turn-taking, repair, and pacing. The designer will collaborate with ML and engineering teams to optimize behaviors like endpointing and latency, and develop evaluation methods to measure conversational quality. The role aims to establish a new discipline within the company, shaping the future of voice interaction standards.

Candidates should have extensive experience in designing conversational behaviors for voice agents, understanding speech pipelines from ASR to TTS, and implementing measurable quality metrics. The role involves creating reference experiences, developer guidance, and setting design principles. It offers an opportunity to influence a rapidly evolving field, requiring innovation, leadership, and a passion for crafting natural, effective voice interactions.