Agent Deployment Strategist

Phonic is a cutting-edge voice AI company that develops highly realistic conversational agents, combining advanced models with innovative products. The team is composed of top-tier AI researchers and industry experts, working closely together to push the boundaries of voice technology. The company serves clients across various sectors, including healthcare and customer support, and has secured significant venture funding to support its growth.

The role of Deployment Strategist involves managing customer relationships from initial engagement through deployment and expansion. The person will coordinate with customer teams and Phonic’s technical staff to ensure smooth integration and scaling of voice AI solutions. They will troubleshoot technical issues, guide best practices, and help clients transition from other providers, ensuring successful voice AI implementations.

Candidates should have a technical background with at least three years of experience in product, engineering, or consulting, and possess strong communication skills. The role requires fluency in web and cloud architectures, API understanding, and the ability to work directly with customer developers and stakeholders. The position is based in San Francisco and involves on-site work, with a focus on high ownership and fast-paced environments.