About the role
SuperDial is a company that develops AI voice agents specifically for healthcare revenue cycle management. Their platform automates routine outbound calls related to eligibility, claims, authorizations, and other administrative tasks, helping healthcare providers streamline operations and reduce manual workload. The team focuses on creating scalable solutions that improve operational visibility and efficiency in healthcare settings.
The role of the Account Manager involves working closely with healthcare organizations to ensure successful onboarding, adoption, and ongoing use of SuperDial’s AI voice agents. Daily responsibilities include managing customer relationships, configuring workflows, monitoring performance, troubleshooting issues, and demonstrating the value of the platform. The person will need a good understanding of healthcare revenue cycle processes and payer workflows.
Candidates should be customer-oriented, curious about technology, and capable of analyzing operational data. They will need to communicate effectively with both technical and operational stakeholders, translating customer needs into actionable insights. The role is remote, full-time, and involves engaging with healthcare clients to optimize AI-driven workflows and support revenue cycle improvements.